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Ask the Experts: Your Closest TollTag Store

Ask the Experts

We field a lot of questions from our customers. Some are simple, and some require a bit of sleuthing to solve. The good news is, we love finding those answers.

In case you’ve ever wondered about those same questions, we’re sharing some of our responses with you each month.

If you have a question you’d like to ask one of our subject-matter experts, email us, and put “Ask the Experts” in the subject line. We’ll be happy to dig in to get you an answer.

This month’s question: Where is the closest TollTag store to me? I’d like to swap my old hard-case TollTag for a new sticker tag.

We have two parts to our answer. First, the basics: NTTA has four Customer Service Centers around the region, and we’ll have a fifth center opening in Grand Prairie this spring.

These are the addresses of our Customer Service Centers:

Dallas: 39025 LBJ Service Road

Fort Worth: 4825 Overton Ridge Blvd., Suite 304

Grand Prairie (opening spring 2018): 5224 S. State Highway 360

Irving: 5555 President George Bush Turnpike

Plano: 5900 W. Plano Parkway

The second part of our answer goes a little deeper: You can always call us – 972-818-6882 (NTTA) or 817-731-6882 (NTTA) ­– or go online to request a new TollTag. We’ll be happy to mail it at no cost to you.

Having a sticker TollTag unlocks more benefits for you: you can use it to travel on any toll road in Oklahoma or Kansas, plus use it for local airport parking (DFW and Dallas Love Field) and for payment on any toll road in our great state.

You have up to three TollTags on a single TollTag account for no additional deposit. If you’d like to add some vehicles to your account, you can also do that online, or one of our Customer Service agents will be happy to help you with that.