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Ask the Experts



Q: I’ve seen NTTA’s roadside assistance on area tollways, and I was wondering if you have to pay extra to get help? How do I contact roadside assistance?


A: This is a fantastic question, because if there’s one thing we want our customers to know, it’s this: If you ever find yourself stranded on an NTTA toll road, dial #999.

This free service is available 24/7 to all our customers on all our roads, and our Roadside Safety Services team responds quickly to keep you safe. They will shield you from oncoming traffic while they add water to your radiator, recharge a dead battery or change your flat tire. (Click to learn from pros about tire care.)

The team is always on standby, ready to help. Just dial #999. (Pro tip: Program the number in your phone with the name “NTTA Help,” so the number is always easy to find.) In an emergency, always call 911.

Have you ever wondered why something is the way it is on NTTA’s roads? Drop us an email. We love finding answers to your questions.

Thanks for taking the time to read the latest installment of “Ask the Experts.”